Terms and Conditions

By accessing and using Garage at Home ("we," "our," or "us") services, you accept and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. Your continued use of our services after any changes constitutes acceptance of the modified Terms.

Garage at Home provides doorstep bike servicing and maintenance services. Our services include:

• General bike servicing and maintenance
• Oil change and lubrication
• Battery replacement and charging
• Brake service and repairs
• Chain and sprocket replacement
• Tyre replacement and repair
• Engine diagnostics and repairs
• Other related bike servicing services

We connect customers with certified mechanics who provide services at the customer's location. Services are subject to availability in your area.

As a user of our services, you agree to:

• Provide accurate and complete information when booking services
• Ensure the bike is accessible at the scheduled service time
• Be present or have an authorized representative present during service
• Provide a safe working environment for the mechanic
• Make payment for services as agreed
• Use our services only for lawful purposes
• Not interfere with or disrupt our services or website

4.1 Booking

Bookings can be made through our website, phone, or WhatsApp. All bookings are subject to availability and confirmation. We will notify you of booking confirmation and service schedule.

4.2 Cancellation Policy

• You may cancel or reschedule your booking up to 2 hours before the scheduled service time without charges
• Cancellations made less than 2 hours before service may be subject to a cancellation fee
• We reserve the right to cancel or reschedule services due to unforeseen circumstances, including weather, safety concerns, or mechanic unavailability
• In case of our cancellation, we will reschedule at your convenience or provide a full refund

• Service prices are displayed at the time of booking and are subject to change
• Prices include standard service, but additional parts or repairs may incur extra charges
• Final pricing may vary based on actual service requirements
• Payment can be made online, via UPI, cash, or other accepted payment methods
• Payment must be made upon completion of service, unless otherwise agreed
• All prices are in Indian Rupees (INR) and include applicable taxes

We provide warranty on services and parts as follows:

• Service Warranty: 30 days from service completion for workmanship
• Parts Warranty: As per manufacturer warranty (typically 90 days to 1 year)
• Warranty Coverage: Warranty covers defects in workmanship or parts, not damage due to misuse, accidents, or normal wear and tear
• Warranty Claims: Contact us immediately if you experience any issues covered under warranty

Warranty is void if service is performed by unauthorized persons or if parts are modified or removed.

7.1 Limitation of Liability

Our liability is limited to the service fee paid. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damage to property not directly caused by our negligence
• Issues arising from pre-existing conditions or misuse

7.2 Service Disclaimer

While we strive to provide high-quality services, we cannot guarantee that services will be error-free or uninterrupted. We provide services "as is" and make no warranties, express or implied, except as stated in the service warranty section.

All content on our website, including text, graphics, logos, images, and software, is the property of Garage at Home or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Provide false, misleading, or inaccurate information
• Interfere with or disrupt our services or website
• Attempt to gain unauthorized access to our systems
• Copy, modify, or distribute our content without permission
• Use our services to harm, harass, or threaten others
• Violate any applicable laws or regulations

In case of disputes, we encourage you to contact us first to resolve the issue amicably. If a resolution cannot be reached:

• Disputes will be resolved through arbitration in accordance with Indian arbitration laws
• Arbitration will be conducted in Noida, Uttar Pradesh, India
• The language of arbitration shall be English
• Each party shall bear their own costs unless otherwise determined by the arbitrator

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh, India.

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent of the original provision.

If you have questions about these Terms and Conditions, please contact us: