We service all major two-wheelers, including commuter bikes, scooters, premium motorcycles, and electric scooters. Our doorstep mechanics are professionally trained to repair and maintain all leading brands including Honda, Hero, TVS, Royal Enfield, Yamaha, KTM, Bajaj, Suzuki, Harley-Davidson, BMW, Ducati, Triumph, and many more. Whether you own a daily commuter bike, a high-performance sports bike, or an eco-friendly electric scooter, our certified technicians have the expertise to handle all service requirements. We cover everything from basic maintenance to complex repairs, ensuring your two-wheeler receives the best care possible.
We currently provide comprehensive doorstep bike service across major cities including Delhi, Noida, Greater Noida, Noida Extension, Indirapuram, Ghaziabad, Gurugram, Faridabad, and Ranchi. Our service network is continuously expanding as we onboard more verified and certified mechanics. We strategically add new locations based on customer demand and ensure that each new area has qualified technicians who meet our strict quality standards. To check if we serve your specific area, simply enter your location during booking, and our system will confirm availability. We're committed to making professional bike servicing accessible to more customers across India.
We offer a comprehensive range of doorstep bike services to keep your two-wheeler in perfect condition. Our services include routine maintenance and servicing, engine oil change with premium quality oils, battery replacement and testing, tyre puncture repair and replacement, complete brake service (pads, discs, and fluid), minor electrical repairs and wiring fixes, chain cleaning, lubrication, and adjustment, general vehicle inspection and diagnostics, air filter cleaning and replacement, spark plug replacement, coolant top-up and replacement, headlight and taillight repairs, horn and indicator fixes, and much more. All services are performed using professional-grade tools and genuine or high-quality replacement parts, ensuring your bike receives the same care it would at a premium garage—but with the convenience of your location.
Yes, we provide 24/7 emergency roadside assistance for urgent situations. If you're stranded on the road due to a breakdown, flat tyre, battery failure, or any other mechanical issue, simply call our emergency helpline or book through our app. We immediately dispatch the nearest available certified mechanic to your location. Our emergency service includes on-the-spot repairs for common issues like tyre punctures, battery jump-start, minor electrical problems, and basic troubleshooting. For more complex issues that can't be fixed roadside, we can arrange towing services or guide you to the nearest service center. Response time typically ranges from 30-60 minutes depending on your location and traffic conditions. We understand that breakdowns can happen anytime, and we're here to get you back on the road safely and quickly.
Service duration varies based on the type and complexity of work required. A standard routine service typically takes 30-45 minutes and includes oil change, filter cleaning, chain lubrication, and basic inspection. More comprehensive services like full bike servicing with multiple component checks may take 45-60 minutes. Specific repairs have different timelines: tyre puncture repair takes 15-20 minutes, battery replacement takes 20-30 minutes, brake service (including pad replacement) takes 30-45 minutes, electrical repairs can take 30-60 minutes depending on complexity, and chain cleaning and adjustment takes 20-30 minutes. Our mechanics work efficiently while ensuring thoroughness, and we always inform you of the estimated completion time before starting work. You can track the service progress in real-time through our app or SMS updates.
Safety and hygiene are our top priorities. All our technicians follow comprehensive safety protocols including wearing protective gloves and safety gear, using sanitized and properly maintained tools, maintaining clean work areas, and following standardized service procedures. Every mechanic undergoes thorough background verification, identity checks, and professional training before joining our network. They carry official ID cards and are easily identifiable. Our technicians are trained in customer service, proper handling of vehicles, and maintaining cleanliness at service locations. We use eco-friendly cleaning agents where possible, and all tools are sanitized before and after each service. Additionally, our mechanics are insured, and we maintain strict quality control standards. You can verify your mechanic's credentials through our app or website before they arrive. We take your safety and security seriously.
We believe in 100% transparent pricing with no hidden costs or surprise charges. Our service charges are clearly displayed on our website and app, and they depend on your bike's engine capacity (CC category) and the type of service required. We categorize bikes into segments like 100-150cc, 150-250cc, 250-500cc, and 500cc+ for pricing purposes. Before starting any work, our mechanic will provide you with a detailed breakdown of costs including labor charges, parts (if replacement is needed), and any additional services. If any part needs replacement during service, we'll show you the part, explain why it needs replacement, get your approval, and provide a clear price quote before proceeding. All prices are fixed and agreed upon upfront—what you see is what you pay. We accept multiple payment methods including UPI, cards, cash, and digital wallets, and you'll receive a detailed digital invoice after service completion.
Yes, we stand behind our work with a comprehensive 10-day service guarantee on all services. This guarantee covers any issues that may arise due to improper service execution, faulty workmanship, or service-related problems. If you experience any problems within 10 days of service completion, we provide a free recheck and rectification. For replaced parts, we offer warranty as per manufacturer specifications, and our mechanics will explain the warranty terms for any parts installed. The guarantee covers labor costs for rework, and if a replaced part fails due to installation issues, we'll address it at no additional cost. To claim the guarantee, simply contact our customer support team with your service details, and we'll arrange a follow-up visit. Our goal is your complete satisfaction, and we're committed to resolving any service-related concerns promptly and professionally.
Booking a service is quick and easy through multiple channels. You can book online through our website by entering your mobile number, selecting your bike make and model, choosing the required service type, and picking your preferred date and time slot. Alternatively, you can use our mobile app for an even faster booking experience with saved vehicle details and booking history. You can also call our customer support helpline for assistance with booking. During booking, you'll provide your complete address, contact details, and any specific instructions for the mechanic. Once booked, you'll receive instant confirmation via SMS and email with booking details, estimated arrival time, and mechanic information. Our system automatically assigns the nearest available certified mechanic to your location, and you'll receive real-time updates about their arrival. You can also reschedule or cancel bookings through the app or website up to 2 hours before the scheduled time.
We accept multiple payment methods for your convenience. You can pay using UPI (Google Pay, PhonePe, Paytm, BHIM, and other UPI apps), debit or credit cards (Visa, Mastercard, RuPay), cash on delivery at your doorstep, net banking through various banks, mobile wallets (Paytm, Amazon Pay, etc.), and even digital payment links sent via SMS. Payment can be made either in advance during online booking (for faster service) or after service completion at your location. Our mechanics carry card payment machines for card transactions. Immediately after payment, you'll receive a detailed digital receipt via SMS and email containing service details, parts replaced (if any), labor charges, total amount, payment method, and invoice number. This receipt serves as your warranty document and can be used for future reference or warranty claims. All transactions are secure and encrypted.
No, you don't need to provide anything. Our mechanics come fully equipped with all necessary tools, equipment, and consumables required for comprehensive bike servicing. They carry professional-grade toolkits including wrenches, screwdrivers, pliers, diagnostic equipment, tyre repair kits, battery testing devices, chain cleaning tools, and more. For consumables, they bring engine oil, chain lubricants, cleaning agents, brake fluid, coolant, and other necessary fluids. The only thing we recommend is having access to a water source (tap or bucket) for cleaning purposes, though our mechanics can work around this if needed. All tools are regularly maintained, sanitized, and in excellent working condition. This ensures that your bike receives professional-grade service without you needing to arrange anything. Just book the service, and we'll handle everything else.
Yes, you can track your service appointment in real-time through multiple channels. Immediately after booking, you'll receive a confirmation SMS and email with your booking ID, assigned mechanic's name and contact number, estimated arrival time, and service details. Through our mobile app or website, you can track the mechanic's live location as they head to your address, view their estimated time of arrival, and see service status updates. You'll receive SMS notifications when the mechanic is on the way, when they arrive, when service starts, and when it's completed. In select areas, we also provide live GPS tracking so you can see exactly where your mechanic is on a map. You can also directly call the assigned mechanic for any queries or to provide additional directions. After service completion, you'll receive a summary of work done, parts replaced, and service completion confirmation. This transparency keeps you informed throughout the entire process.
Your complete satisfaction is our top priority, and we take all feedback seriously. If you're not satisfied with any aspect of the service, we have a comprehensive resolution process. Within 10 days of service completion, you can request a free recheck by contacting our customer support team via phone, email, or through the app. We'll immediately assign a senior technician for a follow-up visit to address your concerns. If the issue is due to our service quality, we'll rectify it at no additional cost. For more serious concerns, our quality assurance team will investigate and ensure proper resolution. We also have a feedback system where you can rate your experience and provide detailed comments. Negative feedback triggers an automatic review process, and our team reaches out to understand and resolve issues. In rare cases where service quality doesn't meet our standards, we offer partial or full refunds. We're committed to making things right and ensuring you have a positive experience with Garage At Home.
Yes, we value our loyal customers and offer various discounts and promotional benefits. Regular customers can enjoy loyalty discounts on repeat bookings, special festival offers during major holidays and celebrations, seasonal coupons and promotional codes, referral bonuses when you refer friends and family, package deals for multiple services booked together, and special pricing on premium services for frequent users. We also run periodic promotional campaigns with attractive discounts, cashback offers, and combo service packages. Our app users receive exclusive deals and early access to new offers. Additionally, we have membership programs that provide additional benefits like priority booking, discounted rates, and free add-on services. To stay updated on all offers, subscribe to our newsletter, follow us on social media, or check the offers section in our app. We believe in rewarding customer loyalty and making quality bike servicing affordable for everyone.
Absolutely. All our technicians undergo a rigorous selection and training process. Every mechanic in our network has a minimum of 3 years of hands-on experience in two-wheeler servicing, with many having 5-12+ years of expertise. They are professionally trained in modern servicing techniques, safety protocols, and customer service. Before joining our network, all technicians undergo comprehensive background verification including identity checks, criminal record verification, and reference checks. They must pass technical skill assessments and complete our internal training program covering service standards, tool usage, safety procedures, and customer interaction. Many of our technicians are certified by leading two-wheeler manufacturers and have worked with authorized service centers. We also provide regular upskilling sessions to keep them updated with the latest technologies and service methods. Each technician carries official identification and credentials that you can verify. We maintain strict quality standards and regularly monitor service quality to ensure consistent excellence.
Our doorstep service offers numerous advantages over traditional garage visits. The primary benefit is ultimate convenience—you don't need to take time off work, wait at a garage, or arrange transportation. We come to you at your preferred time and location. We provide complete transparency with upfront pricing, detailed service explanations, and real-time updates—no hidden costs or surprise charges. All our mechanics are verified, background-checked, and certified professionals, not just local garage workers. We offer fixed, competitive pricing with no haggling or price variations. Our service is typically faster as mechanics work efficiently without garage distractions. You get quality assurance with 10-day service guarantee and professional-grade tools and parts. You can watch the service being performed, ask questions, and learn about your bike's condition. We provide digital records of all services for easy reference. Additionally, you save on transportation costs, time, and the hassle of garage visits. It's professional garage-quality service delivered to your doorstep with modern convenience and transparency.
Yes, we're committed to environmental responsibility and offer several eco-friendly service options. Our green services include eco-friendly bike washing using biodegradable cleaning agents that are safe for the environment, water-efficient cleaning methods that minimize water usage, low-waste maintenance practices where we reuse and recycle materials where possible, biodegradable lubricants and cleaning products that break down naturally, proper disposal of used oil, batteries, and other waste materials through authorized recycling centers, and carbon-neutral service options where we offset emissions. We use environmentally safe products that don't harm soil or water systems. Our mechanics are trained in eco-friendly service practices and waste management. While maintaining service quality, we prioritize sustainable practices. For customers who prefer green services, we can customize service packages to be more environmentally friendly. We believe in responsible servicing that protects both your bike and the planet.
Absolutely! We encourage booking multiple two-wheelers in a single appointment as it's convenient and cost-effective. You can schedule service for 2, 3, or more bikes/scooters in one booking, and we'll send a mechanic (or multiple mechanics if needed) to handle all vehicles in one visit. This saves you time and money with special multi-vehicle discounts. When booking, simply add multiple vehicles to your booking and select services for each. Our system will calculate the total cost with applicable discounts automatically. Multi-vehicle bookings are perfect for families with multiple bikes, fleet owners, or anyone managing several two-wheelers. The mechanic will service each vehicle sequentially, and you'll receive separate invoices for each bike for record-keeping. We also offer package deals for regular multi-vehicle customers. This service is especially popular during seasonal maintenance periods when families want all their bikes serviced together.
Canceling or rescheduling is easy and flexible. You can modify your booking through our website or mobile app by accessing your booking history, selecting the appointment, and choosing to reschedule or cancel. Alternatively, you can call our customer support helpline for assistance. There are no cancellation charges if you notify us at least 2 hours before the scheduled service time. For cancellations made less than 2 hours before the appointment, a small cancellation fee may apply to compensate the mechanic for the reserved time slot. Rescheduling is free and can be done multiple times—simply select a new date and time that works for you. If you've made advance payment, the amount will be refunded to your original payment method (for cancellations) or kept as credit for the rescheduled appointment. In case of emergencies or unavoidable situations, contact our support team, and we'll work with you to find a solution. We understand that plans can change, and we're flexible to accommodate your needs.
We highly value your feedback and make it easy to share your experience. Immediately after service completion, you'll receive an SMS and email with a feedback link. You can rate the service on a scale, rate the mechanic's professionalism and skills, provide detailed comments about your experience, report any issues or concerns, request follow-up support if needed, and share suggestions for improvement. Feedback can also be submitted through our mobile app, website, or by calling our customer support team. Positive feedback helps us recognize excellent service, while constructive feedback helps us improve. All feedback is reviewed by our quality assurance team, and we take action on concerns immediately. For negative feedback, our team contacts you within 24 hours to understand and resolve issues. We also use feedback to improve our services, train mechanics, and enhance customer experience. Your voice matters, and we're committed to listening and improving based on your input.
Yes, our doorstep service is often more cost-effective than traditional garage visits when you consider all factors. We offer fixed, transparent labor charges with no hidden fees, eliminating the need for pickup and drop services that garages charge extra for, saving you transportation costs to and from the garage, competitive pricing that matches or beats garage rates, no waiting time costs (you can continue your work while service happens), and transparent pricing with no surprise charges. While some premium garages might charge similar rates, you save significantly on transportation, time, and convenience. Additionally, we offer regular discounts, package deals, and loyalty benefits that further reduce costs. Our pricing is upfront and agreed upon before service, so you know exactly what you're paying. Many customers find that even if labor charges are similar, the overall cost is lower due to saved transportation and time. Plus, the convenience and quality assurance make it excellent value for money.
Yes, we absolutely service premium motorcycles and superbikes with specialized expertise. We have a dedicated network of highly experienced mechanics who specialize in premium brands including Royal Enfield (Classic, Bullet, Himalayan, Continental GT), KTM (Duke, RC series), BMW Motorrad, Benelli, Ducati, Triumph, Harley-Davidson, Indian Motorcycles, and other high-end brands. These specialized technicians have extensive experience working with premium bikes, understand their unique requirements, use manufacturer-recommended parts and fluids, follow brand-specific service protocols, and have access to specialized tools for premium bikes. When you book service for a premium bike, our system automatically assigns a mechanic with relevant experience for that specific brand and model. They understand the nuances of premium bike maintenance, from proper chain tension to engine tuning. We also stock premium-grade oils, filters, and parts suitable for high-performance motorcycles. Your premium bike deserves premium care, and we deliver exactly that.
Response time depends on your location, current mechanic availability, and traffic conditions. In most service areas, a mechanic typically reaches within 30-60 minutes of booking confirmation. For urgent or emergency services, we prioritize faster dispatch and can often arrange service within 20-40 minutes. During peak hours or high-demand periods, it may take up to 60-90 minutes. When you book, our system shows you the estimated arrival time based on real-time availability and location. You'll receive SMS updates about the mechanic's status—when they're assigned, when they start heading to your location, and their estimated arrival time. In select areas, you can also track the mechanic's live location through our app. For scheduled appointments (booked in advance), the mechanic arrives at your chosen time slot. We continuously work on expanding our mechanic network to reduce wait times. If you need faster service, you can opt for priority booking (available in some areas) for expedited service. Our goal is to get a qualified mechanic to you as quickly as possible while ensuring quality service.
You don't need to provide any physical documents for booking or service. However, it's helpful to have your bike's registration details, insurance information (if applicable), and previous service history (if available) ready. Our mechanics will verify the bike details when they arrive. For warranty claims or insurance-related services, having relevant documents handy can help expedite the process. All information you provide during booking is kept confidential and secure.
Absolutely! One of the advantages of doorstep service is that you can watch the entire process. Our mechanics are transparent and encourage customers to observe the work being done. You can ask questions, learn about your bike's condition, and see exactly what services are being performed. This transparency builds trust and helps you understand your bike better. If you prefer privacy, you can let the mechanic work independently, but they'll explain everything when the service is complete.
If a replacement part is needed and the mechanic doesn't have it in stock, they'll inform you immediately. We have a network of suppliers and can arrange to get the part delivered to your location, usually within a few hours. For common parts, our mechanics carry stock, but for rare or bike-specific parts, we may need to order them. In such cases, you can either wait for the part to arrive, or we can schedule a follow-up visit once the part is available. All part costs are transparently communicated before ordering.
Yes, we maintain digital service records for all services performed. After each service, you'll receive a digital receipt and service report via SMS and email. This report includes details of work done, parts replaced, service date, and next recommended service. All your service history is stored in your account (if you book through our app or website) and can be accessed anytime. This helps you track your bike's maintenance schedule and is useful for resale purposes. You can download and print these records whenever needed.
Yes, you can book service for multiple bikes in a single appointment. This is convenient for families or businesses with multiple vehicles. Simply add all bikes during booking and select services for each. We'll send one or more mechanics (depending on workload) to handle all bikes in one visit. Multi-bike bookings often qualify for special discounts, making it cost-effective. Each bike will receive individual attention and a separate service report. This saves you time and money compared to booking separate appointments.
We recommend being present during service for the best experience. However, if you need to step away, you can authorize someone else (family member, neighbor, office security) to allow the mechanic to work. Just inform us during booking or call our support team. The authorized person should be able to provide access to your bike and answer basic questions. For security, our mechanics carry ID cards and you'll receive their details beforehand. In some cases, if you trust your mechanic and have a secure location, service can be done with minimal supervision, but we always prefer having someone available.
Yes, we service electric two-wheelers including electric scooters and electric bikes. Our mechanics are trained in electric vehicle maintenance, battery diagnostics, motor servicing, and electrical system repairs. We understand that electric vehicles have different maintenance needs compared to traditional bikes. Services include battery health checks, charging system diagnostics, motor maintenance, brake service (often disc brakes), tyre care, and general inspections. We use specialized equipment for electric vehicle diagnostics and work with electric vehicle-specific parts when needed. Our service ensures your electric bike stays in optimal condition.
We are committed to environmental responsibility and proper waste disposal. Used engine oil is collected in designated containers and disposed of through authorized recycling centers. Old batteries are collected and sent to certified battery recycling facilities. All waste materials are handled according to environmental regulations. Our mechanics are trained in proper waste management practices. We never dispose of hazardous materials improperly. Customers can be assured that we follow eco-friendly practices while servicing their bikes. Some areas even offer eco-friendly service packages with biodegradable cleaning agents.
Yes, you can get a service estimate before booking. Our website and app show transparent pricing based on your bike's engine capacity (CC) and service type. Simply select your bike make/model and the service you need, and you'll see the estimated cost. For complex repairs that require diagnosis, our mechanic will inspect your bike first and provide a detailed estimate before starting work. You'll always know the cost upfront—there are no hidden charges. If additional issues are found during service, the mechanic will inform you and get approval before proceeding with extra work.
Most services can be completed at your doorstep. However, in rare cases where specialized equipment or facilities are needed (like engine rebuilding, major frame work, or services requiring bike lifts), our mechanic will assess the situation and recommend the best solution. We can arrange for towing services to take your bike to a partner service center, or help you find the nearest specialized facility. The mechanic will explain why doorstep service isn't feasible and provide alternative options. We always try to complete as much work as possible at your location before recommending a garage visit.
Yes, we offer membership and subscription plans for regular customers. These plans provide benefits like priority booking, discounted service rates, free basic inspections, loyalty points that can be redeemed for services, exclusive access to promotional offers, and faster response times. Membership plans are especially beneficial for customers who require regular maintenance. Plans can be monthly or annual, and different tiers are available based on usage. Members also receive special perks like free home delivery of parts and priority customer support. Contact our support team to learn more about membership options and choose the plan that best fits your needs.
Urgent services are those that affect your bike's safety or prevent it from running. Examples include brake failures, electrical issues that prevent starting, tyre punctures while traveling, engine overheating, or any problem that makes riding unsafe. For urgent issues, book our emergency service or call our helpline immediately. Non-urgent services include routine maintenance, scheduled servicing, cosmetic repairs, or issues that don't affect immediate safety or functionality. Our support team can help you determine the urgency level if you're unsure. When in doubt about safety-related issues, it's always better to prioritize immediate service.
While we can't guarantee a specific mechanic every time, we do our best to accommodate preferences. If you've had a great experience with a particular mechanic, you can mention this during booking or contact our support team. We'll try to assign the same mechanic if they're available in your area and during your preferred time slot. However, our system automatically assigns the nearest available qualified mechanic to ensure fastest service. All our mechanics are trained to the same high standards, so you can expect consistent quality service regardless of who comes. For regular customers, we often maintain continuity with preferred mechanics.
Safety is our top priority. Our mechanics follow comprehensive safety protocols including wearing protective gear, using properly maintained tools, maintaining clean work areas, and following standardized procedures. All mechanics undergo safety training and are trained in first aid. They carry first-aid kits and follow COVID-19 safety protocols when required. Tools are regularly inspected and maintained. Work areas are kept organized to prevent accidents. Customers are informed about any safety considerations during service. We have insurance coverage for our mechanics and maintain strict safety standards. If you notice any safety concerns, please report them immediately to our support team.
You can track your service history through multiple channels. If you book through our app or website, all service records are automatically saved to your account. You can view complete service history, download receipts, see upcoming maintenance recommendations, set service reminders, and track expenses. Service reports are also sent via email and SMS for easy reference. You can set up automated reminders for routine maintenance based on mileage or time intervals. Our system helps you stay on top of your bike's maintenance schedule, ensuring optimal performance and longevity. Regular maintenance tracking also helps maintain your bike's resale value.
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